The XLine meeting and check-in point is at the Dubai Marina Mall, XLine booth on level P. There is no shuttle bus to the Marina Mall organized by XDUBAI but you can take the metro (Marina Mall Metro Station) or taxi. There is also plenty of parking available for you at the mall. You can find the exact location of the mall here.
The XLine is built and operated by highly qualified and globally certified teams. Our team carries out daily testing and regular maintenance of the line, making sure safety is always first.
XLine Dubai Marina is a double line experience, which means 2 people can ride next to each other at the same time. 1 adult per line.
You could reach the top speed of 80 km/h.
The take-off platform is located at top of one of the Amwaj Towers and is 170m above ground level.
We use superman harnesses, which means you’re lying belly-down giving you a thrilling flight-like experience.
Please wear comfortable clothing, closed shoes and no skirts, dresses, flip flops or any loose footwear. Hair should be tied up, and any large accessories like earrings, bracelets and superhero capes should be left at home. Also, please respect the local UAE culture and dress modestly.
Can I ride the XLine in my national dress? Yes, but please wear closed shoes to avoid losing your footwear during the ride. For additional comfort, sportswear is highly recommended.
Can friends and family watch my XLine ride? Yes, of course! Friends and family will get the best views from the Marina Promenade or the Dubai Marina Mall ground floor terrace. Please note, XLine riders ONLY are allowed onto the shuttle and the take-off platform.
The entire experience lasts for approximately 90 minutes, from registering at the XLine booth in Dubai Marina Mall until you complete the zipline ride.
Small lockers are available to store small items such as handbags, wallets, keys and mobile phones. There is no locker space for shopping bags, luggage etc. Storage is limited, so please empty your locker after completing your ride.
Can I bring my phone or my own camera with me on the ride? Yes! Now you can go live and share you experience with your friends and family up until the take-off platform ONLY. Mobile phones will not be allowed during the zipline experience. Cameras will NOT be allowed for safety reasons, plus we got you covered! Our professional camera team will be on site.
Can I get photos and/or video footage of my XLine experience? Yes! A camera will be attached to your helmet throughout the experience. A personalized video and photos will be sent to the email you used to register.
Can I change the date of my booking? Yes, you can change the time and day up to 48 hours before the date of your booking, and subject to availability. Please call the Customer Service Team.
Before you ride
Here is some useful information to keep in mind before the big day:
Make sure you are on time on your appointment date.
Ensure that you review the requirements for riding before you book.
Don’t forget to use #XLine when you post your pictures and video.
Requirements to ride the XLine:
Ages 12-65 (parental consent required in person for those under 18 years of age) 45 – 100 kg taller than 130 cm.
Good medical condition.
Not pregnant.
Free of existing or recurring injuries.
Not under the influence of drugs, alcohol, or any other substances that impair judgment (e.g. medicine).
Free from serious physical or mental disorders that would not allow you to complete the physical and mental tasks asked throughout the ride.
Free from medical conditions that require immediate medical attention.
On entry, the customer must present a valid photo identification document such as original emirates ID, driving license, or original passport along with matching name on the debit/credit card that was used for purchase.
The name on the identification document must match the individual rider who is participating in the XLine.
Tickets are valid for one person per ticket. The ticket is valid only for the specified person and time mentioned on the ticket and cannot be reused across multiple bookings.
Ticket resale is strictly prohibited, tickets purchased by ticket resellers will be canceled and will not be refunded.
*SUBJECT TO AVAILABILITY
See below the requirements for the young adventurer package:
This ticket is for kids aged 12-16 years old ONLY (riders must be accompanied by a legal guardian)
Weight requirement: 45* - 100 kg
Taller than 130 cm
Modest comfortable clothing – no skirts, dresses, flip flops or loose footwear
Good medical condition
Free of existing or recurring injuries
Not under the influence of narcotics, spirits or any other substances that impair judgement (e.g., medicine)
Free from serious physical or mental disorders that would not allow you to complete the physical and mental tasks asked throughout the ride
Free from medical conditions that require immediate medical attention
ID to be presented at check-in (as per passport)
Failing to present a valid ID in English will result in paying the difference of the full adult ticket price
The customer is responsible to read the terms of this ticket. No refunds will be entertained for wrong ticket type booking.
*SUBJECT TO AVAILABILITY
Days of Operation
Daily 10:00AM - 5:00PM